The operations of the business are divided into two reporting segments: US Operations and Canadian Operations. The main offering of the company is the retail federal and state income tax preparation services. They also offer related tax settlement products through franchised locations.
Additionally, they also have online tax return products that are geared towards simplifying the process of collecting any amount from the government. Since 1997, the company has made a name in the industry it serves and has earned the trust of million of Canadians and Americans.
The headquarters of the company is located in Virginia Beach, Virginia. It continues to compete against the products and services offered by Blucora, Inc., H&R Block and Intuit, Inc.