HP’s packages include personal computing devices; customer services which include infrastructure technology, BPO, technology maintenance and support and printing and imaging products and services. HP is also into server and storage technology, IT management software and risk management solutions.
Personal Systems Group
HP has the Personal Systems Group, the segment responsible for selling personal computers, workstations, calculators and related products and services provided mainly to consumer and commercial markets. Consumer markets include multimedia series of HP and Compaq, mini-notebooks and desktops sold to individuals. The commercial market’s demand includes desktops and workstations designed for large companies and businesses.
Services Group
The company’s Service division takes care of the outsourcing, consulting and technology services. The segment is divided into four groups: BPO, applications services, technology services, and infrastructure technology outsourcing.
The BPO group deals with both cross-industry and industry-specific solutions such as financial process management, customer relationship management and administrative services. The Application Services group includes systems integration, development, modernization and testing of applications. The Technology Services group provides the consulting and support services including those that come in the form of pre-packaged offerings and service contracts. The infrastructure Technology Outsourcing segment includes communications and network, and business compliance, security and continuity.
Printing and Imaging Group
The Printing and Imaging Group sells commercial and consumer printer peripherals and hardware, scanning devices, media, and supplies. The group also deals with outdoor signage and graphic arts businesses. HP is known for the Inkjet and LaserJet printers. The company supplies genuine printer cartridges and ink products for printing-related media.
HP is ranked 11th by the Fortune 500 list of 2011.